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Privacy Policy

cilentour Srl recognises the importance of protecting personal information.

cilentour Srl is committed to respecting the privacy of its users and to handling private information with care and confidentiality. Data will not be used for any purpose other than those outlined in this document. As such, our data handling policy as it applies to users of our website will be outlined in the following.

Data will be collected and handled according to Recommendation number 2/2001, adopted on May 17, 2001, by the European Authorities for the protection of personal data, to identify common minimum requirements for on-line collection of personal data within the European Union, in particular regarding the methods, nature and timing of the information that data controllers must provide to users when they connect to a website, independent of the aim of their visit.

This policy applies to any user of cilentour Srl’s web services, pursuant to article d.lgs. n. 196/2003 – Data Protection Act governing the protection of personal information, accessible electronically from http://cilentour.it, the homepage of the cilentour Srl website.
cilentour Srl reserves the right to modify or update this policy.
This policy applies solely to this website and not to third-party sites consulted via link from the site.

Data Controller

Data may be handled relative to identified or identifiable parties. The Data controller is cilentour Srl. You can ask the Data Controller for an updated list of data handlers at any time.

How we use the data

cilentour Srl will use gathered information exclusively for the aims specified below, and to inform users of news, promotions and other activities of the company cilentour Srl and any associated or subsidiary companies. cilentour Srl will use the data collected to:
• allow and provide for the use of the services offered by the website;
• carry out customer relationship management activities;
• provide users with information of a commercial nature, via subscription to a mailing list, the sending of newsletters or other messages, the sending of promotional material and special offers, via email;
• carry out studies and/or market research, also to improve products and services.
Data can be handled electronically or in hard copy, but will always be protected by adequate security measures and kept updated in a safe and controlled area.

Where data is stored

Data connected with the use of this website are controlled at the company’s aforementioned legal headquarters and handles by specially authorised staff. No information deriving from the website will be communicated or otherwise distributed to third parties not associated with or subsidiaries of cilentour Srl.

Kind of data handled

• Browsing information.
The systems and software used by this website gather some personal information, the transmission of which is implicit in the use of internet technology, during normal operation. This information is not collected to be associated with individual users, but the information could, by its nature, permit the identification of users.
Examples of this sort of information include IP addresses or computer domain names, addresses in URI (Uniform Resource Identifier), time of request, the method used to make the request to the server, the size of the file obtained in response, the numerical code indicating the state of the server response and other parameters connected to the operating system and IT environment of the user.
This information is used with the sole aim of obtaining anonymous statistics on the use of the site and ensuring that it is functioning correctly. They are deleted immediately following processing.
• Information provided by the user.
Optional, direct or voluntary sending of email to the addresses indicated by the website will lead to the acquisition of the sender’s address, which is necessary for us to respond to the request sent, as well as to the acquisition of other personal data contained in the communication.
• Cookies

This website uses cookies to identify users and provide better service. Cookies allow cilentour Srl to monitor and analyse site use. Users have the right to refuse cookies; in which case the site may not function correctly.
The voluntary nature of data transfer
The user is not obliged to provide cilentour with the data requested, however without said data cilentour Srl and or associated and subsidiary companies may not be able to manage and/or carry out requests.

Handling methods

Personal data is handled by automated systems and on paper for the time strictly necessary to the aim/s for which it is collected.
Security measures are in place to prevent loss of data, unlawful or unethical use and non-authorised access.

Your rights

Users can at any time ask the data controller for the following, as per article 7 d.lgs 30th June 2003, n. 196, which reads as follows:
According to law art.7 D.Lgs. 196/03 :

1. The person concerned has the right to obtain the confirmation of the existence of his personal data, even if not yet recorded, and has the right to obtain the relevant communication in a readable form.

2. The person concerned has the right to obtain the information about:

a) the origin of the personal data;
b) purposes and modalities of the treatment;
c) the logic applied when the data are treated by using electronic instruments;
d) the identification of the data controller, of the person in charge and the representative appointed in accordance with article 5, paragraph 2;
e) the subjects and the subject categories to whom the personal data can be transmitted or the subjects who can become acquainted with their personal data as appointed representatives in the Country, as responsible persons or as entrusted persons.

3. The person concerned has the right to obtain:

a) data updating, data amendments, and when he/she is interested, the integration of additional data;
b) the deletion, anonymisation or block of data handled unlawfully, including data not required to be stored concerning the aims for which the data is gathered and/or subsequently handled;
c) the attestation that the people to whom the data have been diffused or communicated are aware of the procedure as per the letter a) and b) and their relevant contents, except for the case in which this execution is impossible or requires an effort, which is clearly out of proportion in comparison to the protected right.

4. The person concerned has the right to oppose completely or partially the treatment of his personal data for the following reasons:
a. rightful grounds even if they are pertinent to the purpose of the data collection;
b. the sending of advertising materials, direct sales techniques, market research or commercial communication.

Update: January 10, 2022